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CRM: 10 things you can do today to improve your customer service Read more
13 November 2012 | by Intact Software

CRM: 10 things you can do today to improve your customer service

Your reputation is only as good as the customer service you provide.  Whatever experience your customers have with your business, you can be sure they will pass on their encounters, both good and bad, to a wider network of friends and family.

5 good reasons to incorporate online backup into your data protection strategy Read more
16 October 2012 | by Intact Software

5 good reasons to incorporate online backup into your data protection strategy

I can't stress enough the importance of having an online backup of your data.  Believe me, you could lose your data at the most inopportune moment and it will be then and only then that you'll realise the importance of having it for your business.

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