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Got a support related problem? Help us to help you... Read more
9 October 2013 | by Intact Software

Got a support related problem? Help us to help you...

Before joining Intact Software I spent a number of years working in a support/customer services environment dealing with customers with different levels of IT expertise. Over the years, I have dealt with a variety of IT related issues; some

What makes a business 'smart'? Read more
11 September 2013 | by Paul Marry

What makes a business 'smart'?

From the moment a potential customer contacts your business, the process of information gathering begins. The more up-to-date, accurate and complete the information, the more valuable it will be to your business. 

Thinking of buying a new ERP system? Read more
26 July 2013 | by Intact Software

Thinking of buying a new ERP system?

For the concluding part of my series on the most FAQs when thinking of buying a new ERP system concentrated on the 'time' element of implementing new software, I'm going to wrap up with some final questions we get asked on a regular basis.

Accounting Software: Managing your accounts payable to improve cash flow Read more
17 July 2013 | by Intact Software

Accounting Software: Managing your accounts payable to improve cash flow

Following on from our 5 ways to improve your cash flow and how your accounts system can help we go deeper into improving your cash flow

The Agile Methodology: The key to successful bespoke ERP projects Read more
11 July 2013 | by Aidan Lawless

The Agile Methodology: The key to successful bespoke ERP projects

I have been working on custom software projects of all sizes, along with building our core business management software product, for over 25 years now. During that time I’ve seen highly successful implementations, failed projects and everything

11 must-have EPOS system features (Part 3 of 3) Read more
8 February 2013 | by Intact Software

11 must-have EPOS system features (Part 3 of 3)

To complete my series on 'Operating a Point of Sale/Trade counter - is your software up to the test?', I have outlined the final 11 crucial features you're ePOS system should offer in order to provide a speedy and accurate service at the trade

10 ways accounting & business management software can save you time Read more
19 December 2012 | by Intact Software

10 ways accounting & business management software can save you time

When time is money, any business process that keeps you away from expanding your business, finding new customers and bringing in more profit can be extremely costly.

CRM: 10 things you can do today to improve your customer service Read more
13 November 2012 | by Intact Software

CRM: 10 things you can do today to improve your customer service

Your reputation is only as good as the customer service you provide.  Whatever experience your customers have with your business, you can be sure they will pass on their encounters, both good and bad, to a wider network of friends and family.

5 good reasons to incorporate online backup into your data protection strategy Read more
16 October 2012 | by Intact Software

5 good reasons to incorporate online backup into your data protection strategy

I can't stress enough the importance of having an online backup of your data.  Believe me, you could lose your data at the most inopportune moment and it will be then and only then that you'll realise the importance of having it for your business.

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