Founded in 1770 the C T Baker Group is a multifaceted business operating a very successful retail department store, builders’ merchants and supermarkets. There are approx. 250 employees located over numerous different departments across the Group and each has its own distinct nuances making the C T Baker Group a very unique company in that respect.
The C T Baker Group wished to control system access levels and user traceability while at the same time offer greater ease of use for all staff. The Group also found it difficult to find a software solution that could support 2 different business types.
Intact iQ offered both the necessary ease of use for all users plus very swift and easy access to information -especially at the point of sale - this improved customer service, margins and stock management. Intact iQ could also accommodate both sides of this very unique business.
‘You are 100% owned by people we know, it’s a growing business and product development is ongoing. We know we won’t be superseded for at least ten years. It’s such an intense experience putting a computer system in so you need to know you can foster a strong relationship with your vendor—we knew that would be the case with Intact Software‘