Discover how our Merchant customers operate at their best with Intact iQ.Find out more
Discover how our Wholesale & Distribution customers operate at their best with Intact iQ.Find out more
Discover how our Retail customers operate at their best with Intact iQ.Find out more
Discover how businesses from a wide range of sectors operate at their best with Intact iQ Design Suite.Find out more
Our flagship product, Intact iQ, is next-generation ERP software designed for today’s digital economy.Find out more
Intact Xline is a powerful business management software solution designed for small to medium-sized companies.Find out more
Our agile development framework enables us to quickly develop and regularly deliver new features that provide the most business value.Find out more
Our consultants work directly with our project team to future-proof your business, facilitate your long-term goals and accelerate growth.Find out more
Our local, dedicated technical support specialists are on hand to ensure your system is always operating at its best.Find out more
Our qualified and experienced ICT engineers advise, supply and deploy your perfect fit on premise or cloud based solution.Find out more
We offer a range of courses to help you get the most out of your software and further deliver on your overall business objectives.View courses
Implementing and supporting our leading ERP and business management software solutions since 1992Find out more
We are instigators. Change makers. Future thinkers. Determined to take your business to the next level.Find out more
Hear what our team of Intacters have to say about life inside IntactFind out more
Provides a unique range of benefits to enable partners to differentiate themselves in the marketplace and add exceptional customer value.Find out more
Our local, expert team are on hand to answer any queries you may have. Get started and elevate your business with Intact.Contact Us
Find out how our software solutions enable our customers to elevate their businessesFind out more
Our technology and industry experts keep you informed of the latest trends, expert advice and best practice applications impacting your businessRead more
Explore our range of ebooks, white-papers, videos and product brochuresFind out more
Keep up to date with the latest Intact news and eventsFind out more
We’re here to partner, collaborate and innovate with you. Our mission is to ensure your perfect fit software solution continuously enables you to elevate your business.Find out more
Enterprise resource planning (ERP) or business management software systems, are designed to help increase workforce productivity and boost your organisation’s bottom line. It acts as one central hub to manage and organise your company data and business processes in real time. It extends to all departments of the organisation whether it be management, accounts, purchasing, sales or even your delivery driver – it is your one authoritative version of the truth.
However, many organisations who are not using a fully integrated modern ERP System question whether the investment of time and money required to implement a new system is warranted. That’s a completely understandable point of view. You may be trading quite successfully to date using your old software system, however what benefits are you missing out on that you may not have been aware of?
Check out the list below of the four tell-tale signs that your business needs to implement or invest in a new system! If you are nodding your head to the points raised below the time to take action may not be as far away as you think.
1. You have a lot of different software systems in place
for multiple processes
Take some time to think about how your staff are currently recording, tracking and processing information on a daily basis. Are your staff members logging into multiple systems causing a lack of efficiency? Are your accounting staff using one particular system for payables and receivables, and sales using another to enter sales orders? Are your employees in your warehouse using a totally different system to track shipping?
When businesses manage many business functions separately, many issues can arise. Some of these include errors in data, duplication of records, an overall lack of visibility into the business as a whole, and most importantly a lack of communication between the different areas of the business.
Nobody wants to run an isolated business with each department functioning separate from the other. Collaboration between departments can be an extremely important factor for any business. ERP software is the key tool that will enable you to integrate your systems so that every department in your organisation relies on a single database. With one source of information that contains consistent, accurate and real-time data, an ERP solution will increase efficiency and productivity, help your staff make more informed decisions in less time and drives transparent communications instantly across all areas of your business.
2. You’re in the dark when it comes to accessing real-time information
If you find you are relying largely on gut-feel and instinct to run your business then delays in decision-making, errors and poor customer service are probably common-place. The race towards faster, smarter business decision-making is won by organisations who can make immediate, pre-emptive responses to daily business demands. It’s all about information finding you so you don’t have to go looking for it. It’s about using the right tools to turn data into a meaningful resource enabling you to pre-empt, maximise and control every situation as or before it arises. If you’re finding out about issues after they have happened, then your system could be failing you and your business.
3. Your ERP system cannot readily be configured to accommodate any new or altered business processes
The way you run your business is often what makes you…you! It is not unreasonable therefore to assume your software system should enable you to maintain (and we believe enhance) your competitive advantage.
Unfortunately, some systems are too rigid to do what you want them to do. Customisation or configuration of an ERP system was historically deemed to be a negative with businesses pushed into taking out of the box ERP solutions and moulding their business processes to fit. It was a case of….
"You can have any colour you want as long as its black."
Henry Ford, c.1920
Whilst certain legacy ERP systems still operate in this fashion systems like Intact iQ were created to ensure the unique business processes that allow companies to stand out from the competition could be accommodated in their system. The really clever trick is that the configuration capabilities within Intact iQ actually enable businesses to customise certain elements of the software themselves.
Why is this a good thing?
It means you don’t have to rely on your ERP provider to make all of the changes you require, which is obviously a faster and cheaper solution for today’s modern business.
4. You’re running on outdated technology
You may be trying very hard to run your business as efficiently as possible but could be struggling to bring disparate systems seamlessly together. Or you might be questioning your system’s capability to handle future growth potential or its ability to embrace new technologies such as mobile, e-commerce, business intelligence etc. Indeed, if your system is quite old it may be starting to creak making it slow and cumbersome for your staff to use therefore negatively impacting customer service levels. Technology moves fast, and the loss of efficient processes is a hidden cost of time and money that nobody wants. It redirects resources into maintenance instead of allowing you to focus that money and energy on solving real problems.
As software systems continue to develop and modernise, today’s businesses have become unrecognisable from those of ten or twenty years ago. While traditional ERP applications have served us well, their built-in limitations, aging capabilities and difficulties linking to 3rd party applications have often seen them unable to evolve with changing business requirements. So be careful not to hold on to old technology which you might find, to your cost, can’t begin to keep up with today’s modern and flexible systems.
It is important to take a step back from your daily routine to take an objective view of your current software systems. Most businesses don’t want to move on from their current systems too early, and that’s a prudent course of action. However, once the issues above start becoming more common, productivity and profitability will both start to suffer. Given how critical ERP is to your business, developing a plan of action and budgeting for a new system is an effective approach to take.
Worth a read: How much should a new ERP Software System cost?
If you have any further questions regarding the topics covered in this blog or should you wish to understand how our business management software solution Intact iQ can help elevate your business, please don’t hesitate to get in contact with us– email@example.com